22 January 2022

Haringey Council miss a trick

Mr Mustard had a 'lost my PCN' enquiry from a lady he has helped a few times and this is how the exchange went:


You just can't phone parking departments these days, they all hide and don't give out phone numbers or email addresses. The 'best' you will get is a webform which Mr Mustard regards as a straitjacket and you don't know when you might get a reply to an enquiry which could be dealt with in one minute on the phone.

Mr Mustard looked at Haringey's website and found this advice:


Mr Mustard understands that prior to the Notice to Owner the council don't know who the registered keeper is so can't talk about a PCN which contains their data. There is however a simple solution, let the registered keeper send in a copy of the V5 DVLA registration document and then the council know that they can discuss a PCN issued to that vehicle. So simple, why haven't Haringey Council thought of it?

In the current situation, the registered keeper could also make a Subject Access Request which should be replied to within one month.

There is no guarantee that if you wait and explain as suggested that the 50% discount will be offered once again.

End. 


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