This is a rather begrudging acknowledgement that Greenwich will, if push comes to shove, accept oral representations.
The snag, as so often, is that the receipient of a PCN isn't given the number to phone on a PCN placed on their car, it isn't on the website, the service centre seems only to accept bookings by online reservation and Mr Mustard wasn't given the number in this response. If the recipient of a PCN lives outside of Greenwich having to go to the Service Centre in Woolwich isn't of great help. The willingness of the service centre to help is laudable but making the disabled travel is sub-optimal.
Mr Mustard can only suggest that the person wanting help rings the main number for the council which is 020 8854 8888 explains what is required and they might, just might, get a phone call returned.
Another council not getting 10 out of 10, only a 6.
End.
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