Brent Council - a deliberate lie?

If you look at Mr Mustard's immediately prior post about battery failure you will be up with the story.

Mr Mustard wanted to establish the factual basis on which an indivdual made the decision to accuse the motorist of failing to maintain their maintenance free battery. The obvious way to do that was to make a Subject Access Request for the motorist's data, on which the letter of rejection was founded (relevant extract below).

Here is the request:

and here is the response:

Now you might yhink that the response was a standard one and that the writer simply picked the wrong paragraph to insert into the letter but that doesn't excuse the writer as they should carefully check any letter with financial implications.

Look, bold and CAPITALS, thus the most important part of the letter as far as Brent Council are concerned; show us the money!

Mr Mustard has suggested to the motorist that a complaint is lodged, there has been a failure to adhere to the Nolan principles, in particular 'honesty'.

Have you had a similar letter from Brent Council about your battery? don't pay up, make them prove their case.

The end.