20 November 2018

Redbridge Council work to their own rules - wrong ones!

This would be funny if it didn't concern an illegal demand for payment of £110 and a request for data from the DVLA that wasn't justified. The lady who received the Regulation 10 PCN (driving away which prevented service) is a kind and delightful person. She has a daughter* in a powered wheelchair who she cares for and whom Mr Mustard had the pleasure to meet about 5 years ago when he did a home visit to discuss a PCN (which from memory he got cancelled). The lady isn't a serial offender, she just gets the odd PCN as many people do as they aren't hard to collect. She doesn't really like having to ask for help but a PCN would make a big hole in her disposable income and thus Mr Mustard is always happy to help her. (*Oops Mr Mustard made a boo-boo, mind you it isn't as bad as the one made by Redbridge. It is the disabled lady's sister who has this PCN, not her mum who must be a generation older, and she also loves and cares for her sister. They are all people whom it is Mr Mustard's privelege to have met. Councils don't realise when they meanly target people that they are just that, real people, lovely people, not just numbers which is how they regards PCNs).

Here is an extract of the recent PCN

not Mr Mustard's finger in view
The first thing that struck Mr Mustard as odd as about this PCN was that the traffic warden (CEO) was unable to serve it because the vehicle was driven away. That might be fair enough if they had started to prepare a PCN at 11:34 as all a traffic warden needs is 45 seconds from start to finish, but they had observed continuously for 6 minutes. Please! The reason the PCN was not served was because the traffic warden dilly dallied and then when the driver returned and moved the car, they didn't want to let it get away.

Here is a photo of the car in question.

Just look at the time it departed, 11:29 and 33 seconds. 

Where was it at 11:34? Not in Waverley Gardens, that is for sure.

Mr Mustard has been on-line and made the representation that the contravention was not committed, as the car was not parked at 11:34, it was within 2 minutes of home by then, driving merrily along.

Apart from sending an illegal demand for payment of a non-existent contravention Redbridge Council have obtained and processed DVLA data to which they were not entitled.

Time for an apology, a bunch of flowers and traffic warden refresher training.

Yours frugally

Mr Mustard

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