29 September 2019

POFA or not POFA

POFA is the often used shorthand for Schedule 4 The Protection of Freedoms Act 2012. That law was introduced at the same time as clamping on private land was outlawed and gives a landowner (via their chosen parking management company) the right to demand payment from the registered keeper of the vehicle if certain conditions are met.

Mr Mustard doesn't routinely help people with private parking charges but does advise some friends who have a vehicle hire business and receive about 100 tickets (council and private) a week and does a few others just for the practice and the fun of it. Mr Mustard is happy appearing at the tribunal which runs very efficiently to a 30 minute timetable per ticket but can't spend his life sitting around at various county courts waiting to get in front of a district judge. He is though perfectly capable of dealing with a case on the papers and parking companies are usually happy to fight that way as it saves them paying a fee to the legal representative who would otherwise have to be in court.

Here is a Parking Charge Notice to Registered Keeper which a private individual sent on to Mr Mustard and asked for help with.

sorry the edges are cut off but they aren't needed
The rule set by POFA is that if the first document is a Notice to Keeper sent by post, it has to be in the hands of the Registered Keeper by the 14th day after the day of parking, so if the parking was on Friday 1st January, by Friday 15th January. In the above case Mr Mustard noted that the Notice was not posted until the day after the 14 day period has ended and thus would have arrived 2 or 3 days after the period had ended. That would give the Keeper a good defence to a POFA based claim. However, by the wording of the Notice, Mr Mustard came to the conclusion that All Parking Services were relying on a contract having been formed by the driver by the presence of signs, then applying to DVLA for keeper details under the basis of reasonable cause (which Mr Mustard doesn't think is reasonable as the parking company has no idea if the Keeper was the Driver on the day) and then sending what looks like a POFA compliant Notice to Keeper but isn't, it is simply a subtly worded letter inviting the Keeper to admit who the Driver was. This is a bad idea as often the Keeper will incriminate themselves as the Driver and they have the right not to (don't try this with a police speeding ticket, tell them the truth, as the law obliges the keeper to name the driver).

Mr Mustard sent a letter in this case to ZZPS who do all the chasing on behalf of All Parking Services (their details got cut off the bottom of the letter when scanned) which said the following

Your Notice is out of time for good service under the Protection of Freedoms Act and there is no other legislation which requires the Keeper to pay your 'PCN' (a term which a private parking operator should not use as it is liable to be confused with a council document) nor is there any legislative reason why the Keeper 'should' give you the details of the driver on the day in question.

The Keeper is not going to name the Driver and you have no evidence as to who it was.

That letter was only sent this week so Mr Mustard can't tell you the response as yet. He will later.

At the weekend, Mr Mustard popped down to see his friends at the vehicle hire company and asked them if they had any demands from the PCN Admin Centre as they shouldn't release details of the hirer unless obliged to by POFA. He was given this one:

You can see straightaway that there is more content in this Notice to Keeper/Hirer and this is for a site where a ticket was put on the vehicle on the day. The Notice isn't perfect but that isn't the reason for this blog, the reason is to make you stop and think and decide at the beginning if you should be naming the driver or not.

You can easily find a copy of POFA on the internet. Schedule 4 is fairly short.
Paragraph 8 sets out the rules for a Notice to Keeper after a Notice to Driver was issued. That cannot be served until 29 days after the parking event.
Paragraph 9 sets out the rules for a Notice to Keeper when nothing was served on the day. That has to arrive within the 14 days starting the day after the parking event.

Get your analysis correct at the beginning and you will avoid a whole heap of trouble.

Yours frugally

Mr Mustard

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