Showing posts with label barnet traders. Show all posts
Showing posts with label barnet traders. Show all posts

12 February 2014

Task and Finish (off the traders) Group

Look, pedestrians, probably spending money in local shops
Last night Mr Mustard attended, along with other local business people and concerned residents, an open meeting of the Task & Finish Group about the possibility of installing cash parking meters once again.

Very little notice was given of the meetings and local bloggers, activists and residents associations, as well as the local paper all spread the word.

There were five people who had asked to speak (Mr Mustard had misunderstood, he put his evidence in and rather thought councillors would decide who they wanted to hear from but no, you self selected) and they all spoke eloquently of the devastation to their businesses (Helen Michael of Cafe Buzz and Paul Shea of Tally Ho Discount (very good for fruit and veg), both of which businesses mostly get paid in cash so their customers evidently have it to hand) and of changes to their shopping patterns (residents Barbara & Bob Jacobson) which led them to go places where parking is easier to pay for or free. There was a fair bit of heckling when Gail Laser, who represents the traders of High Barnet was refused permission as she hadn't put in her request in time and Cllr Gordon managed to get himself into a bit of a knot by saying he had only heard of traders from North Finchley and then refuse for a spare 5 minutes of time to be given to Gail who some councillors, and most of the audience, wanted to hear from.

Dan of the Barnet Bugle was doing sterling service as per usual, see his footage here, Mr Mustard showed his appreciation afterwards by buying him a pint of shandy in the Greyhound and shocked the staff by telling them that he had been under-charged. They totalled up his round again and accepted another £3.60 from him. You can't slip an obvious error by Mr Mustard.

When it came to the question of the whole galaxy of written submission, which councillors had probably all read in advance, Mr Mustard rather expected some open discussion of them. That was not to be. Instead Cllr Dean Cohen was allowed to the table to tell us how marvellous things were in High Barnet and Mill Hill and so on, based upon just one written submission, the one that partly favoured not having cash but in which it was pointed out that most of the provision in High Barnet is private car parking and takes cash. You couldn't make it up.

Anyone, then thank goodness Cllr Gordon said something which probably had the "Leader" Richard Cornelius groaning (Mr Mustard was in the front row and hadn't seen Richard come in from some other meeting) inwardly (Mr Mustard did invite Richard for a pint in the Greyhound but he had the missus with him, the Leaderene as she is apparently known so Mr Mustard offered to buy her a drink as well. Fighting back is very civilised in High Barnet but neither of them showed up). Anyway what Cllr Gordon asked aloud was

Is this (return of cash meters) economically viable?
How would it affect the budget?
What cuts would have to be made elsewhere?

If ever you wanted proof that Barnet Council is involved in illegal revenue raising from parking then that was it.

As an aside this morning a PATAS adjudicator asked Mr Mustard why he helped people with their appeals. He told her there were 9 reasons of which one was that the council were using parking tickets as revenue raisers (they all do that in London she said, whilst earning £50 an hour as part of the process!) and another that donations get made for charity. She described Mr Mustard's behaviour as strange which it may be but it also effective (although he was on a very rare review of an Appeal, which was granted, so the PCN was back in play for a second Appeal but his client blatantly parked where another person wouldn't have done and has probably done himself in despite the best efforts of Mr Mustard on the technical side).

There was one written submission which was sent to councillors but not to governance so it didn't get published. It is rather good so here it is in full:



To: 'cllr.b.gordon@barnet.gov.uk'; 'cllr.r.houston@barnet.gov.uk'; 'cllr.h.rayner@barnet.gov.uk'; 'cllr.j.scannell@barnet.gov.uk'; 'cllr.a.schneiderman@barnet.gov.uk'
Subject: Parking Policy (Cash Meters) Task and Finish Group



Dear Councillors



We are writing to you to implore you to bring back cash parking meters to our car parks and high streets.

Since November 2011 when the meters were disabled trade has been drastically down.


Time and time again first time customers who have made a dedicated trip to our specialist sweet and sugarcraft shop have been so frustrated that they cannot pay for parking and let us know that they will not be returning. You cannot expect people from other boroughs to register for pay by phone or risk searching for a scratch card vendor. They simply will not do it and to pretend that we’ve all got to move with the times is nonsense and ignores the facts: cashless parking is killing the high streets. This is not a situation where one solution is the fix and pay by phone and card payment methods are what is required in addition to cash payments.


In light of our current national economic circumstances the council should be doing all it can to help bring trade to our high streets rather than put up barriers. With the unfair competition from the expansion of out of town shopping centres and the redevelopment of Brent Cross (which have plentiful free parking) we need to make sure that the vitality of our local communities is maintained. The restoration of cash parking would be a start, periods of free parking such as free after three would then be a small step in the right direction.

Please bring back cash parking meters!

Yours sincerely,

Alice and Michael Kentish


Hopscotch

88 High Street, Barnet, Herts, EN5 5SN

There is another meeting on Thursday at 7pm at which the decision will be taken as to whether to recommend the return of cash meters or not. Please do go as Mr Mustard can't make that one.

Yours frugally

Mr Mustard

7 November 2012

Hopscotch is hopping mad

How to avoid parking charges and tickets


So there we have it, Cllr Dean Cohen who is now the poor sap in charge of the mess that parking has become in the borough, a poisoned chalice if ever there was one, has announced his experimental new charges for North Finchley which are 35% down on what they used to be but still excessive and still an above inflation increase on what has gone before. The detail will be part of a future blog but these changes, although a small step towards traders, still largely leave them with the same difficulties, especially the pay-by-phone system. It is as if the council want to do the minimum that they can instead of being bold and radical (perhaps they just don't have the vision for it?)

Here is the exchange of a local trader, Mr Michael Kentish of Hopscotch Sweets, a shop that is well worth a visit (Mr Mustard is partial to a liquorice allsort now and then, and chocolate covered nuts and raisins, and...stop there and write your blog Mr Mustard) with one of the local ward councillors, David Longstaff who also happens to be the Cabinet Member for Safety and Resident Engagement. Is he engaging? let's see.


Sent: 03 November 2012 18:36
To: Cohen, Dean Cllr Conservative;
Cornelius, Cllr Richard Conservative;
Longstaff, Cllr David Conservative;
Prentice, Cllr Wendy Conservative;
Perry, Cllr Bridget Conservative (these last two ladies never reply substantively to anything from Mr Mustard and leave david to do all the replying and just nod in agreement)

Cc: theresa@theresavilliers.co.uk; eric@ericpickles.com; mayor@london.gov.uk;

Subject: Barnet Council benefitting at the High Street's expense


Councillors,

I am angry, very angry. I cannot remember Barnet High Street as desolate as it is this Saturday afternoon.

It has been a lovely sunny autumn day, there was the annual Barnet Church Fair over the road and an outdoor event at Barnet College. It’s also the first Saturday after payday. Few have come. Trading has been appalling, even compared to a wet Sunday morning (but then parking is free on Sundays).

I have just been to the town car park in Moxon St. It is 50% empty!!!

32 vacant spaces at 2:45 to be exact. Photos are attached. You used to have to queue to get a place after 9am.

We are approaching the Christmas trading period. I have spoken with many traders – if the parking situation is not improved they will not survive. Yes, the recession and internet has had some impact and that is why the high streets need extra stimulus and not be plundered to raise extra tax.

Shops have many fixed costs that amount to a considerable amount. It is only after these costs are met that they turn a profit. The margin on goods bought wholesale is small and turnover is taxed for VAT at 20%. It is the Christmas period that can be make or break for a shop – the day that overheads are finally paid off is known as Black Friday (22nd Nov).

You have done nothing to alleviate the problem. Indeed, it is your policies and lack of action that has led to this situation. IT IS YOUR DUTY as elected councillors representing the local community to sit up and listen and take immediate action.

We urgently need a change in the parking arrangements:

· Make the first half hour free.
· Bring back Free After Three
· Increase short term Town Centre parking places with a reduction in fees to create churn. This will stimulate both trade and parking account overall revenue. Designate Moxon St and Stapylton Road as short stay only.

· Restore the pay and display machines in the car parks. We understand that all those side-street meters were expensive to maintain. But the cost to keep the meters in High Barnet’s THREE car parks would be way offset by the increase in prosperity that it would give the town. An even better solution would be to install smart meters that accept cash, cards and payment cards.

The root cause of the failure of the high street is that people are not coming to it. This is because they cannot park easily and cheaply due to the difficult and obscure Pay By Phone payment method and the council’s dependency on parking revenue. According to the latest figures, this income is now drastically failing to meet targets. I saw a recent comment in the press in response to Mr Cohen’s remarks that the recession and the internet were the reason why the high streets were failing. I think it sums up how both traders and our customers feel:

Dean Cohen’s remarks are simply insulting, shocking and fundamentally frightening.

The heart of this problem is that Barnet council has become dependent on what is effectively a parking tax. And like a drug addict or alcoholic they are in denial, unable to grasp the reality of what they have done and continue to do.

THEY'VE GOT TO KICK THIS ILLEGAL TAX HABIT AND GROW UP!

Caring for the people AND businesses within the borough is the essential purpose of the civic body that is Barnet Council.

This means engaging with traders – NOT ONE councillor has visited businesses in my high street to ask how we are doing and what we would like to see done to improve trading conditions, be it parking or street cleaning. Cohen’s Consultation Survey was ridiculous in that of all the questions it asked there was only one tiny comment box to say what actually mattered. The rest of the questions were regarding how traders used their vehicles and how business employees parked when going to work. It looked like the council is seeking to gather more information to raise further taxes on us!

The council needs to pay heed to Eric Pickles, Mary Portas, The Federation of Small Businesses and all the other reports on the High Streets and changes in the retail environment.

At a very minimum they need to immediately restore parking arrangements to how they were prior to November 2011.

They need to SUPPORT businesses within the borough, not ASSET STRIP them!

They need to go further than November 2011 and provide some town centre parking incentives. This is simply obvious to all, except to a collection of addicts living in denial.

Pay and display machines need to be URGENTLY RESTORED and there should a period of free parking and lots more low priced short term parking - any shop keeper will tell you churn equals income. And perhaps a small bit of humility and apology leading to some recompense to the businesses that remain, having struggled to stay afloat.

Please act quickly and not force traders into fighting the council for survival. Fight they will – they have large windows in which to run another poster campaign!

Yours sincerely,

Michael Kentish
Hon. Treasurer
Barnet Business & Traders Association
88 High Street, Barnet, Herts, EN5 5SN


5 November 2012 - 08:11

Dear Michael Kentish,

I don’t know if you are aware, but Cllr. Cohen and I will be meeting Gail Laser (Chairman of Barnet Traders and Businesses) this week.

I am aware of what is happening in the High Streets and I do talk to many traders, although I don’t go door to door down the High Street. I sat next to you at the last ‘Barnet Traders and Businesses’ meeting. I was at the previous one, when Café Pacino was supposedly hosting the meeting but shut-up shop and went home before 5.30pm. The first Barnet Traders meeting I attended in 2010 had four traders present.

I have reported back to Cllr. Cohen and The Leader what is being discussed.

I agree with you regarding the parking and whilst it is an incredibly important issue, which Cllr. Cohen is working to change, the parking is not the sole issue. For many months the Spires car park has been much cheaper, takes cash and still has plenty of space available during the week (although it recently put up its parking rates).

It’s not just the parking. You may have seen recently that Comet has severe financial issues and their shops have free parking. Allied Carpets closed 142 shops but had plenty of parking, JJB Sports is another that called in the receivers and they have free parking at a large number of sites.

On our High Street:

‘Game’, a national chain, closed down many branches in the UK because of internet competition, which is a shame as they pulled in younger shoppers. Music shops went the same way, but it’s a great that Waterstones is still their (sic). Internet shopping is growing at 10% per year.
‘Past Times’, a national chain, closed down.
‘La Senza’, a national chain, closed more than 50% of its shops.
‘Clinton Cards’, national chain, went into administration
The shop that has fish which nibble your feet has shut.
WH Smiths shut the branch on the High Street.

Other shops with difficulties not on our High Street include Blacks Leisure, Barratts, D2 Jeans, Jane Norman, Habitat, Thorntons, TJ Hughes, Focus DIY, HMV, Carpetright, Ellie Louise, Peacocks and Aquascutum.

Over ‘Oceans’ there is a bush growing out of the brickwork. Café Pacino have, for whatever reason, not been opening half of their front shutters recently, which isn’t the best advert for themselves or the High Street.

Barnet Market, which pulls in many shoppers, was run into the ground over the last few years by the previous owner. The current owners of the market have, following cosultation (sic) with residents and the council changed their plans. A new application is expected any day now and the council are fully aware of the importance and significance of the Market and its position as an attraction for shoppers.

Regards,
Cllr. David Longstaff


Now if that email had been sent to Mr Mustard he would have sent a rocket back because it blames everyone else and accepts no responsibility. Mr Mustard has met Michael Kentish a few times and he is incredibly intelligent and he had started a good local business until the council messed up the parking. He is entitled to be mad and tell the local council representative what he thinks. He did.



David,

I rather think that you response sums up what is really going wrong here. The fact that the country is facing severe economic challenges is not an excuse to throw the towel in and sit on your hands. Indeed, it should provide greater impetus for you to do more for the High St.

Surely as a local ward councillor you should be going door to door down the High St to introduce yourself, to fact find and generate interest, and not whinge about the lack of commitment by some traders! Traders are already swimming against a tide of bureaucratic and financial obstacles and do not need blame from the people who should be helping them.

Have YOU spoken to Cafe Pacino and helped in any way to resolve their problems?

Barnet Council’s parking policies have been disastrous and they have actively worked against the success of the High St. To be blunt, a doctor does not prescribe poison to his patient!

You should be seeking ways to provide stimulus to the commercial success of the high streets, not tax them out of existence.

Yes, we all know the retailers that you cite – many of them have simply contracted and are still trading in more viable high streets. Comet, Allied and JJB were victims of consolidation by their rivals – they couldn’t keep up with the merger of Curries and Dixons. Their rivals still enjoy trading in out of town retail parks as well as the internet.

What Barnet’s parking policy has done is increase the risk score in PMA Service’s PROMIS rankings. PMA is a market analysis service used by most large retailers.

Introducing high fees, making it difficult to pay by removing meters, favouring long stay parking and creating a pernicious enforcement culture has led to the analytical conclusion that it is too risky to do business in Barnet. Got to cut stores? Cut the Barnet ones. Open new stores? Barnet is way, way down the ranking list now.

Last Saturday it was heaving in London Colney, Brent Cross and Enfield. Most consumers in our locality still have jobs, have the lowest mortgages in living memory and actually have good disposable incomes. It is quite possible to do all your Christmas and food shopping in High Barnet, with the convenience of not having to spend time queueing in heavy traffic getting to other destinations. The problem is that people cannot think beyond the expense, inconvenience and frustrating experience of the parking arrangements. They have lost interest and cannot be bothered with a high street which, although struggling, still has most of what anyone needs.

Please: stop bashing the traders, stop living in denial, sort out parking, shout about the quality and variety of the remaining shops we have, and work to encourage a major clothing retailer or two. And then High Barnet will be back on track to be a cracking high street with history and charm.

Regards,
Michael Kentish
Hon. Treasurer
Barnet Business & Traders Association



In Mr Mustard's experience of corresponding with David Longstaff it doesn't ever seem to lead anywhere meaty; David simply looks for the easy answer. Mr Mustard went to a lot of trouble to write the Longstaff Letters and after sending a long and carefully considered email what did he hear from David Longstaff? nothing at all.

So it is the same here. Councillors need to take a long hard look in the mirror and ask themselves: "What can we do to help the High Street". The Special parking Account does not need to make over £6 million a year. It only needs to make £1, yes a £1, that is all.

If you are passing Barnet Church, pop into Hopscotch, buy 100g of lovely sweets (and they have now diversified into cake decorations) and introduce yourself to Michael, he is an affable fellow when you are not ruining his business.
irresistible
Any guesses as to what sweet Cabinet Members eat? 

Humbugs.

Update: To avoid any accusations of chauvinism Mr Mustard is now adding (with the approval of the lady concerned) this note that the Hopscotch business is very much a joint venture with the redoubtable Mrs Alice Kentish who has always been in the shop whenever Mr Mustard has been in and who has acquiesced in Mr Mustard wandering down the road with her husband to the Mitre (well worth several visits) for the right amount of beer.

Now what Michael didn't mention in his email to Longstaff was that a councillor did go into the shop in May 2012 but not to commiserate about parking difficulties. No, it was the very architect of the bonkers parking system himself, one Brian Coleman AM, who popped in to remonstrate with the local shopkeepers for having the temerity to put up posters about Brian having killed the High Street. Luckily for Brian he found himself talking to Alice whose previous work experience (occupational therapist in psychiatry) had prepared her perfectly for such an encounter, the poster remained and Brian left to go off and make a hairdresser cry.

Yours frugally

Mr Mustard