17 February 2024

Hounslow Community Transport - breaching Human Rights

One always finds lovely cuddly statements on the websites of public facing organisations. Here is part of the HCT's claimed values:

Those values are looking like mere words on a screen today.

Look at this minibus parked outside of a space in the Montague Road, Hounslow car park.

 


What could be behind it, you might wonder? The answer is the car of a member of the public who parked in the dark and didn't see the little fairly well hidden sign.

 


What is to the side of the blue car?

Yes, you guessed it, another minibus .

The blocked in photos were taken at midnight. Mr Bluecar (not his real name) phoned up HCT and asked them for help. They declined and put the phone down. Not a very charitable act in the view of Mr Mustard. Mr Bluecar had to take the bus 6 miles to get home.

HCT don't answer the phone on a Saturday morning so Mr Bluecar didn't know when he might be able to get his car back. He tried his luck late morning and he could drive away. There was however a piece of paper which caught his attention on the windscreen. It wasn't a rude note. Yes, you guessed it:


Mr Mustard has challenged the PCN on the grounds of events beyond the control of the driver.

Mr Mustard has emailed HCT pointing out the relevant part of the Human Rights Act


Mr Mustard rather expects that management will not be as happy to break the law as one of their drivers was.

We'll see. Watch this space.

The end, for now.

Update 21 February. Hounslow Council responded quickly, they have cancelled the PCN. HCT not yet responded.


 


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