24 September 2018

Capita are bluffing & have a bloody nerve

Just delete anything you don't have to agree to by law, as here.
It is really boring to have to keep telling a council a fact which hasn't changed when you are duty bound by law to tell them if your circumstances change. Of course there will be some people who try to get away with claiming a discount that isn't due but we need a targeted approach to find those rather than the blunderbuss approach which is being taken.

Having asked on twitter Mr Mustard discovered that many of the ladies in the Older Women's Co-Housing had also received these letters. It is pretty dense of the council and Capita, who gave the scheme planning permission, and know that this is a collection of homes for single ladies of a certain age (or uncertain as Mr Mustard's elderly French professor used to say)

(sorry ladies, your apostrophe has gone missing in the heading)
If officialdom can't trust these pioneering ladies, there is no hope for society.

Mr Mustard doesn't stand for being pushed around so he has penned a letter to Crapita, which will go off to them tomorrow:


Mr Mustard's property isn't the one in which a fraudster was found to be residing who made 62 fraudulent payments to himself for non-existent properties. That of course, was Capita.

So before questioning Mr Mustard about his property it would be a good idea if Capita were to get their own house in order and leave honest council tax payers alone.

You too can make a Subject Access Request to Capita on the same lines as Mr Mustard has. You are entitled to all the date they hold on you, free of charge and within a month. If this procedure becomes too expensive for them to process, they will change their behaviour. If you only declared you were the sole occupier a few weeks ago, complain about them writing to you again so soon, whilst you are about it.

Mr Mustard nearly forgot to mention one important fact. The reason that Capita are so keen to get you off the discount list isn't the obvious one, it is that they get a share of the saving for every person who stops claiming, even if out of fear when they have done nothing wrong.

Yours frugally

Mr Mustard

1 comment:

  1. Back in August, they sent us an out-of-the-blue Council Tax details form -- even though we pay our predefined fee dutifully every month -- demanding to know the names (and DOBs!) of everyone in the house, who owns the property and when they bought it (our landlady could only narrow that down to month and year, it being in the late 1970s), when any rental contract started with space for one date (the five of us moved in separately over the years, and renew our overall contract every year)... they also said we'd be fined if we didn't send it back within 21 days, despite including no envelope (prepaid or otherwise)!

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