7 August 2014

Finchley re-zoned as Hendon

Here is the text of a recently received email:

Dear Mr Mustard

You recently successfully appealed a PCN for my husband. I have today received a PCN on my car parked outside my house in Finchley, displaying its permit. What I didn’t realise until closely inspecting the permit is that although it is up to date the area is HC2 and not FN. I’ve had a permit for this car since they were introduced and have renewed it on time each year. I just didn’t notice that the zone was incorrect this time. I would hope that this is excellent grounds for a successful appeal…!

Can you advise me what to do?

Mr Mustard did advise what to do and the PCN was quickly cancelled as it was, not to put too fine a point on it, complete rollocks. The council issue the wrong permit to a resident of 23 years who has had the same car for 9 years so why should they check the council has done its job properly as that is the least one is entitled to expect and what the resident has paid for.

So now as well as checking your permit is in date you had better check it has the correct zone identification letters on it such that they are the same as the ones on the signs in your street. How a North Finchley resident (FN) got a permit with the letters HC2 (a sub section of Hendon central) is a complete mystery although this is the second time that Mr Mustard has come across the problem, the last time the resident did live in Hendon and simply received the wrong Hendon zone permit and it took months to sort out. Perhaps the council is getting better at sorting out its cock-ups given how many it makes?

Mr Mustard wonders if the permit zone defaults to a particular zone or to the last one used whereas it should default to null and force the processor to input one. Having been given the idea here, Mr Mustard is sure the council will sit up and take notice. There is zero tolerance on errors in parking so 100% of permits should be correctly issued.

Yours frugally

Mr Mustard

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