5 November 2014

No times = no valid PCN

Today Mr Mustard and the parking manager were in complete agreement. This worries him (the manager) but it does happen.

The above sign is in Marsh Drive, NW9. Mr Mustard's client had 2 PCN which he received over a  weekend. Apparently, since the button factory closed, there aren't any business permit holders needing to park in Marsh Drive and at weekends residents have parked there without problem, until recently that is.

A sign with no times on it operates 24 hours a day, every day of the year. Mr Mustard thought it unlikely that the hours for a business bay would be much more than 8am to 6.30pm, Monday to Friday. He suggested as much to the Parking Manager who entirely agreed and said he would check the Traffic Management Order which sets out the rules. Having done so this sign has been found to be wrong and will be replaced. Every PCN issued there recently is also being cancelled. That means that 5 people with a PCN will find that if they challenge the PCN they will be told it has already been cancelled and if they try to pay on line the system won't take their money. Luckily no-one had paid so ticket issuing here must have been the new wheeze of a particular traffic warden - a wheeze which is no more.

So well done to the manager for agreeing straight away to cancel everything that was wrong. It is the sort of honesty that residents are entitled to expect as routine. If a PCN had been paid getting a refund might have been harder but the question wasn't tested.

Mr Mustard is looking out for any other Business permit holder only bays with equally defective signage. If you see one, do let Mr Mustard know by sending a photograph to mrmustard@zoho.com.

Yours frugally

Mr Mustard

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