13 June 2012

The step by step guide - without any steps!

Every other step by step guide that Mr Mustard has ever seen had a list of each and every step. Things are not done that way in One Barnet; you just get a load of Schroder waffle.

NSCSO/DRS process for selecting bidders 

a step by step guide

Tuesday, 12 June 2012 14:37 Schroder, Johnathan
Mr Mustard in red.
The New Support and Customer Service Organisation (NSCSO) and Development and Regulatory Services (DRS) projects, are currently in the competitive dialogue stage of the procurement process. This means project teams and service leads are in a heavy schedule of meetings with bidders and are starting to finalise some of the detail of how bidders intend to deliver the in-scope services.

At the end of the competitive dialogue stage the bidders will submit their final solution. These will be evaluated against the agreed set of criteria that were set at the beginning of the project when bidders were first invited to tender for the contract. The evaluation teams, who will be made up of the project team, procurement team and service leads, must assess each bid against the set criteria. The decision must be able to stand up to scrutiny as it can be subject to challenge. Residents have not been given the chance to carry out any scrutiny and yet they will suffer the consequences of failure and pay for any mistakes.

The evaluation team will make a recommendation to Cabinet Resources Committee (CRC), but the final decision of who to select rests with CRC. As these two major procurement projects are running alongside each other, there has been a great deal of discussion about the best way to ensure both projects run smoothly and that the operational interdependencies are well managed. Recently, procurement in Barnet has been shown to have more holes in it than a Swiss cheese.

The programme board is discussing several options at the moment but it is likely that NSCSO will transfer slightly before DRS and it is hoped to be able to confirm exact dates shortly. Whilst there will be an overlap, this will avoid trying to manage two very large service transfers happening at the same time. The idea of separating these two enormous lumps of outsourcing by a year so that lessons can be learnt from the first contract before proceedings, or not, with the second, is far too sensible an idea for One Barnet.
One Barnet is not going to be heaven; we are off to hell in a handcart.

Yours frugally

Mr Mustard

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