In this case Newham Council made up a rule about the time it takes a lady to load not one but two 20kg bags of rice plus other purchases, for which she needed the assistance of the shopkeeper. Whilst the council might claim there was continuous observation, and that isn't clear from the available information, their photos are always devoid of dates and times so whether or not the CEO wandered round the corner to deal with other cars at the same time is unknown.
Making up rules is cheating.
Newham Council clearly (& wrongly) made a point that paying isn't loading but they need to read the key cases on loading on the tribunal website, coincidentally by this very adjudicator, of Jane Packer Flowers and Bosworth & Others (sitting in that case with a second adjudicator) which set out very useful guidance for motorists and councils alike.
These are the relevant words about pre-ordering a chair but not having paid for it until collection:
'The fact that he had not pre-paid for it would not, in our view, be fatal to a correct use of the loading bay.'
Never mind a bag of rice, you need a sack of salt when reading rejection letters from Newham Council.
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