25 January 2022

Due adjustment: #8 Croydon Council

A single point out of 10 for Croydon Council because they used to offer assistance but currently don't. You can't catch covid over the telephone so why the policy changed Mr Mustard cannot say.


Croydon Council can't abdicate their legal responsibilities although they have. So much for public service. If they are continuing to issue PCNs by the shedload, as they doubtless are, they have to have all legal mechanisms in place to deal with them, including offering due adjustment to the disabled who cannot write.

Mr Mustard beat a Croydon PCN the other day so knew there was nothing on the PCN to help the disabled. He looked at the website for completeness.

The law is not what Croydon Council say it is. That may be the quickest way for the council but use the method which is quickest or most convenient for you; Mr Mustard prefers email over an online web form.

Croydon also force you through their options, these are the ones for pavement parking, code 62.


Some of these possible reasons are traps for the unwary. To avoid obstructing the road will most likely see your challenge rejected as it isn't an exemption. I was loading is a possibility if you couldn't park anywhere else in order to load/unload and the vehicle was not left unattended. Breaking down or having nowhere to park aren't valid exemptions either, unless a traffic warden or policeman instructed you to park like that. As for the signs, the ban on pavement parking doesn't need to be signed!

Mr Mustard's advice is to ignore all of the reasons, click continue and then you get the real challenge system.


You can get straight to that page using this link

Croydon are sloppy with the word 'appeal' which has a special meaning, an Appeal is to the independent adjudicator after the council has turned down your informal challenge and formal representations (which can be the same or sometimes there is only the latter, for postal PCNs).

End

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