24 December 2017

Blunders abound - updated, but not compensated

Although Mr Mustard is very busy working and really hasn't got the spare time for PCNs he can't leave wronged motorists without the necessary help.

A PCN was issued to a Scotsman for code 87: Parked in a designated disabled person's parking place without displaying a valid disabled person's badge in the prescribed manner. The photo above was taken by the traffic warden.

Although the clock is displayed and shows a time of about 11:05 it wasn't necessary to display it as blue badge holders park for fee all day in this car park. The gentleman in question had driven down from Scotland to visit his brother in Barnet General and then nipped up to the town centre where, after finding the PCN on his car, he was lucky to be spotted by a friend of Mr Mustard's on his way to band practice (he plays the tuba whereas traffic wardens just play the fiddle) who passed on the necessary mobile phone number.

The motorist has done nothing wrong, he has clearly displayed a valid blue badge the correct way up. Now he has to fight a PCN and make a charity donation for Mr Mustard's help so will be out of pocket even if the PCN gets cancelled the instant that Mr Mustard's complaint goes in.

Mr Mustard has seen more instances recently of complete lash ups by traffic wardens. Service really needs to improve as being wrongly threatened with a £110 penalty is not cricket. This is another example of an instance in which the motorist should automatically be compensated for the inconvenience.

Yours frugally

Mr Mustard

Here is the council response: 

The arrival time does not appear to Mr Mustard to be wrong (and the council don't actually know the time of arrival) but what usually happens is that the traffic warden looks to see if the clock time is later than the current time & if it is assumes that the motorist was trying to gain extra minutes. The snag with that thought process, if indeed it is one rather than simply mechanical, is that the rules say you just have to set for the quarter hour within which you parked, so arriving at 11:01 you can properly set your clock for 11:14

Note that there is absolutely no mention of compensation. The council do not have to compensate you by law for their errors so the council won't pay any. Bah humbug. When PCN laws get refreshed Mr Mustard will be pushing for automatic fixed sum compensation for council errors.

24 December 2017

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