7 April 2014

Oops - NSL - same mistake twice

oops
Following on from Sunday's post about NSL failing to send out 864 Bus Lane PCN (minuted on 24 May 12) you would probably expect that failure to not happen again? Oh dear, it has.
When it comes to parking, zero tolerance is show by the council, acting by their agents NSL, to a perceived parking contravention. Traffic wardens are required to issue a PCN to a vehicle seen in contravention. Is the same attitude displayed by the council when NSL are in contravention of the One Barnet parking enforcement contract?

On 18 January 13 it was minuted that 235 bus lane PCN had not been issued. At £130 each with an estimated 50% of the PCN paid at 50% and then 20% at full price the loss to the council would be £13,720 or 8 days of anticipated contract savings.

Mr Mustard went through the 2012/13 Accounts and no deductions were made from sums paid for that year and he wasn't made aware of any when he did the Audit Commission Act inspection as a member of the public.

NSL should be made to pay for any errors (and doubtless they will point the finger at Civica the software supplier  except that it would have worked if it had been configured correctly).

Yours frugally

Mr Mustard

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