Showing posts with label computer says no. Show all posts
Showing posts with label computer says no. Show all posts

28 August 2024

The Unfairway - Barnet

 

Here we have a tribunal decision for stopping on the yellow zig zag markings outside a school. The motorist was unhappy about the PCN and the adjudicator agreed it was unjust and cancelled it, using nice legal words about mischief and focussing on the traffic management purpose.

If you look at the location in question (Mr Mustard doesn't know exactly where this alleged contravention occurred) you can get a feeling for what happened.


To get into that parking space, reversing first as is usual, you have to stop briefly on the right hand half of the carriageway, the section to which the yellow markings apply. It would be the same if you stopped to allow the car in front to park, you can't smash into it to avoid stopping. That is an entirely different situation to someone stopping on the markings to take a phone call or to drop their children off.

Common sense has prevailed. Why doesn't Barnet Council have some, here is a selection of possible reasons:-

- a computer selects cctv clips of possible contraventions, the computer doesn't have a brain.

- the person who is meant to check the clip either doesn't bother or isn't concentrating

- the person who decides whether to accept a representation or not is either a bit dense or doesn't care

- it's all about the money.

If you think your PCN is unfair take it to the tribunal after you get a formal Notice of Rejection. You get a fairer hearing than from Barnet Council as the qualified lawyer who decides your case is independent and not motivated by the revenue stream.

The end.

7 August 2014

The permit system is pants

Captain Underpants
The council wants to nudge everyone towards using the Internet to obtain whatever they need without any real thought that the main purpose of the council is to serve, not to force everyone to be served in the same way, which isn't suitable for the more elderly.

Here is what happened when a more senior member of society tried to renew his car permit on-line

My father tried to renew his Barnet residents permit on-line three times. Each time it failed saying it couldn't recognise his address. So he telephoned instead to be told that it had indeed been renewed on-line. So the computer was saying no instead of yes. Now he will need to check his account to make sure he hasn't been debited 3 times.

All the best

It is completely wrong for the council to force channel shift in the first place, they should offer a rage of methods including telephone, post and personal visit to accommodate all types of citizen including the elderly and those who are not computer literate. Having forced the one option upon us they could at least make sure it works properly.

We are being "managed" by an overpaid gang of incompetents, it would seem.

If you have permit problems, do let Mr Mustard know by email to mrmustard@zoho.com

Yours frugally

Mr Mustard