PCNs are used these days as a blunt instrument of revenue raising to fill holes in council budgets. Humanity, service to residents and fairness seem to be alien concepts in council parking departments these days (Mr Mustard does get to see them when he approaches senior management but those cases are the exception, he can't deal with the 5m+ PCN issued a year in London).
Mr Umar is a good man helping his elderly and disabled grandmother into a wheelchair and to transfer to the car. He has been abused by Newham Council. Luckily he has a backbone and a sense of right and wrong.
He was cheated out of a Notice of Acceptance.
He was cheated out of hours of his time:
- in starting an Appeal to the tribunal which he shouldn't have had to fight
- spent in considering the voluminous evidence pack, probably 100 pages
- spent in preparing his case and appearing on line and explaining his case, clearly in quite a lot of detail, to the adjudicator
- spent worrying that surely a council must surely be right and he would end up having to pay £130 as the discount was long gone.
Councils need to reflect upon the results of their actions and 99.9% of what they write should be accurate, not the usual sleight of hand responses which Mr Mustard gives a good kicking to because of his profound knowledge.
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