This is a story about a PCN and demonstrates the power of persistence.
The motorist made an informal challenge, a perfectly reasonable one. People who are regular users of visitor vouchers should be given the benefit of the doubt when things go wrong, not hammered for a penalty.
Here follows the informal rejection
The response ignores the fact that if the problem is with the council's system the payment system might also not be functioning correctly. Councils also take no responsibility if the system they force you to use, no matter how cumbersome or ineffective, is faulty it is you who has to do something to get around the problem.
The Notice to Owner duly arrived and this time Mr Mustard made the representations. They were short and to the point and completely different.
This time, the PCN was cancelled but not for the reason Mr Mustard put forward, even though he had hit the bullseye, but because the previous challenge had been revisited and Hackney Council did a reverse ferret.
Suddenly a permit system outage, on 17 July 24, had been found. Now why wasn't that noticed when the first challenge was made. Was it because apathy rules and most people don't stick at the fight and give up after one rebuff, Mr Mustard has to be knocked back twice and then he goes off to the tribunal for an independent decision.
Hackney Council probably didn't want to admit that all the code 12 PCNs they give out, when signs are like this one and don't say 'residents' are liable to be beaten.
Off you go then and fight yours.
Don't give up, you have to persist to win.
The end.
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